🖤 This guide is for participants, carers or support coordinators (or anyone!) seeking a service provider that suits your needs. Let our team quickly connect you with the best service providers through our Area Enquiry service.

This guide covers:

• What is an Area Enquiry?
• How do Area Enquiries work?

Before you start

You have created an Kismet account and are logged in

What is an Area Enquiry?

An Area Enquiry is a free service in Kismet where our team helps you find providers that meet your specific needs. Connecting with the right provider can often be time-consuming and frustrating, but our enquiry team will source three suitable options for you, saving you time and stress.

How do Area Enquiries work?

Step 1: Search for providers

• Click here to access the search functionality 

• Click here for a how-to guide on searching for providers using Kismet

Alternatively, if you want to save even more time or are unsure for what provider is best for you, skip to step 2.

Step 2: Complete the enquiry form

• Click here to access the enquiry form. 
• Click here for a how-to guide on completing the enquiry form.

Step 3: Wait 24-48 hours

• Once you’ve submitted the completed form, our team members will begin sourcing providers for you.
• You will receive updates along the way, and your shortlist will be sent to the email provided within 24–48 hours.

Step 4: Access your shortlist

• Access your shortlist through the Kismet app or website in the Inbox section.

• Click here for more details on how to view your shortlist. 

Step 5: Email the Kismet team