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Invoice Essentials

Updated

To allow Plan Manager to process an invoice, the NDIS has a criteria for minimum invoice requirements. Service provider invoices should include:

Invoice Essentials Inclusions Examples
Service Provider Details
  • Service providers business name
  • Service Provider contact information
    • Phone/Email for invoice queries
    • Email for remittance advice
  • Australian Business Number (ABN)

Ken’s Cleaning Co.

0401 123 456, hello@kenco.com.au

accounts@kenco.com.au

93123456789
Invoice Details
  • Unique Invoice #
  • Invoice date

KB-456

01/07/2023
Account details for payment 
  • Account Name
  • BSB number
  • Account number

Ken Cleaning Pty Ltd

012-345

12345678
Participants details
  • Name and
  • NDIS # 

Karen Burns

430123456

Service details

 
  • Service Dates
  • Service provided
  • NDIS line item number (if known)
  • Quantity provided
  • Rate of support (e.g. hour rate)

30/06/2023

Cleaning

01_020_0120_1_1

2.5 hours

$40 hour
GST (if applicable) N.B. Most services are GST free. ATO GST information. This applied even if you are registered for GST. 

GST Free: Cleaning, Yard Maintenance, Support Work, Therapeutic Supports, Travel.

GST: Some consumables, Exercise Physiology, Transport services.
Invoice Total
  • Total invoice amount payable.
 $100.00

 

The Two-Year Legal Limit

Under new NDIS laws that came into effect on October 3, 2024, the official timeframe for submitting a claim to the NDIA is 2 years from the date the support was provided. This is the ultimate deadline for a plan manager to submit an invoice for payment.

🔗 Invoice and Record Keeping

 

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