The following information is provided to support with a basic understanding different types of travel and of how to best code for travel-related expenses when providing a service. It's important to note that the supports available to each participant will vary depending on their plan inclusions.
Defining Travel and Transport Types
The table below will help you identify the best code to use and any relevant travel-related expenses. For the current pricing-limits, please refer to the current NDIS Pricing Arrangements and Pricing Limits.
Transport Supports
| Travel Type | Description | Billed |
| Core 'Transport' Funds |
This support is available if the 02 Core Transport category is available in the NDIS plan. This support relates to specialised transport used or other transportation services that are not linked to other supports of the participant to cover their transportation expenses, for example, taxi, UBER. |
Per services |
| Transport Allowance |
This is related to fortnightly periodic payments made directly into a participantโs bank account every fortnight. If a participant receives the โTransport Allowanceโ, they typically do not have the 02_ (Transport) funds available in their Plan Managed supports.
|
NA. Automatically paid by NDIS. |
Service Providers Travel-Related Expenses
| Travel Type | Description | NDIS Unit of Measure |
|
Travel time (with participant)
|
This refers to the providers time travelling with the participant. This is billed:
๐ Sample Code: 04_104_0125_6_1: Access Community Social and Rec Activ - Standard - Weekday Daytime (Direct Support) |
Hours (Direct Support) e.g. 0.5hr $50hr
|
| Travel Time (without participant) |
This refers to the providers time to travel to and from the participant to provide the support. This is billed:
๐ Sample Code: 04_104_0125_6_1: Access Community Social and Rec Activ - Standard - Weekday Daytime (Provider Travel) |
Hours (Provider Travel) e.g. 0.25hr $50hr |
|
Activity Based Transport (with participant) |
Relates to transport provided while the participant is accompanying the provider to a community activity. This is a non-labour charge. Examples include:
This is billed:
๐ Sample Codes:
|
Km e.g. 21.5km x $0.80
Toll/Fee e.g. $7.60 toll cost of item, $7.60 with description.
|
|
Provider Travel - Non Labour cost (_799_) (without participant) |
This relates to the providers non labour (ie. Not time) costs for travel. Covers expenses incurred by NDIS service providers for traveling to deliver support services, without the participant, excluding labour costs. These are the actual costs incurred for the vehicle and associated expenses during the transport. Examples include:
This is billed:
๐ Sample Codes:
|
Km e.g. 21.5km x $0.80
Toll/Fee/Fare e.g. $7.60 bus fare cost of item, $7.60 with description.
|
๐ Example Scenario: Community Access Support Visit
Support Worker: Sam from Bright Path Services
Participant: Lisa, NDIS participant
Service Delivered: Accompanied Lisa to a community group activity on a weekday for 1 hour. Sam charges $65 hour for direct support.
๐ Travel Breakdown:
-
Travel to Participant's home:
Distance: 15 km, Time: 15 minutes (travel time can also be claimed as labour under 04_104 if agreed)
-
With Participant (Activity Based Transport):
Distance: 30 kms, Purpose: To and from the community centre
-
Return Travel Home (Provider):
Distance: 15 km, Time: 15 minutes
๐ฐ Charges Summary:
| Support Item Code | Description | Units | Rate/Unit | Total |
|---|---|---|---|---|
| 04_104_0125_6_1 | Community Access Support (1:1 ratio) | 1.0 hour | $65.00/hr | $65.00 |
| 04_799_0125_6_1 | Provider Travel โ To Participant (non-labour) | 15 km | $0.80/km | $12.00 |
| 04_590_0125_6_1 | Activity Based Transport โ With Participant | 30 km | $0.80/km | $24.00 |
| 04_799_0125_6_1 | Provider Travel โ Return Home (non-labour) | 15 km | $0.80/km | $12.00 |
โ Total Claim: $113.00
Optional claim (if agreed in service agreement):
-
Labour time for travel to/from participant (30 min total) under 04_104_0125_6_1
0.5 hr ร $65.00 = $32.50
Only claimable if stated in service agreement and participant consents.
๐กOther Tips
- Invoice Requirements: The NDIS provide clear guidelines on essential invoice requirements to enable a claim to be submitted. Learn more, Invoice Essentials.
- GST: The above services are GST free under ATO NDIS related legislation. This applied even if you are registered for GST. Learn more, ATO GST information.