Welcome to Kismet! 🖤

What you’ll find on this page

Learn how to get set up on Kismet web.

This guide is for participants, carers, and Support Coordinators who are active with one of our Plan Manager partners.

📹 Prefer to watch instead? Click here for a video walkthrough

Step 1: Log in

Go to https://www.kismet.healthcare/login.

Note: If you are using Kismet app on your mobile, please Getting Started with the Kismet app guide.

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Step 2: Choose name

If you manage or support more than one participant, select the relevant name from the list to open their dashboard. (If you only have one profile, you'll be taken there automatically.)

Step 3: View plan

Your plan overview shows key details at a glance, including:

NDIS plan details and duration
Days left in the current plan
Total funds and utilisation percentage
Spending by category

Step 4: View category

Click on any category to drill down further and see:

Spending details
Forecasts
Fund allocations
Invoices specific to that category.

Step 5: View all invoices

Click Invoices in the main menu at the top of the page to see all invoices linked to the plan. Click one invoice to see a further breakdown.

Step 6: View reimbursements

Click Reimbursements in the main menu. This is where you can submit any NDIS-related expenses you paid for yourself and haven't yet claimed through another provider. From here you can also see any reimbursement requests linked to the plan, including their status, amount, and supporting documents.

Step 7: View Provider Matches

Click the Match tab. With the Provider Match tool, we'll provide you with a shortlist of providers to choose from based on your needs. Just fill out the form and we'll get back to you within 24–48 hours.

Step 8: View Events

Click the Events tab. This is where you can find free events in over 80 locations around Australia. See upcoming events and register from here.

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