🖤 This guide is for any participants or carers working with a Plan Manager that uses Kismet.
This article goes through:
- Approving invoices via Kismet web
- Approving invoices using Kismet app
- Approving invoices via email
- Approving invoices via text message
Before you start
- Your plan manager will have set your invoice approval method to one of the following:
- Kismet app: Push notification each time a new invoice requires approval. This can be actioned within the app.
- Email: Email notification each time a new invoice requires approval. This can be actioned on the email.
- SMS: SMS notification each time a new invoice requires approval.
- None: No notifications will be sent and invoices will be approved automatically.
Approving invoices via Kismet web
- Log in to https://www.kismet.healthcare/
- Click Dashboard
- Select participant name
- Click on the View here on the yellow banner
- Select the invoice
- Click Approve
Approving invoices using Kismet app
- Open the Kismet app and select Inbox
- Select the invoice
- Click Approve or Reject. If you reject the invoice, reach out to the plan manager or provider directly to ensure it is rectified as soon as possible.
Approving invoices via email
- Open the email with the subject line 'Invoice from {provider name} for your approval' sent from kismet@planmanager.kismet.healthcare.
- Select Review & approve invoice
- The invoice will open in another page - you do not need to be signed in. Click Approve invoice or Reject invoice. If you reject the invoice, reach out to the plan manager or provider directly to ensure it is rectified as soon as possible.
Approving invoices via text message
- Open the text message from Kismet on your device
- Respond to the text message with YES followed by the approval code