🖤 This guide is for any participants or primary carers working with a Plan Manager that uses Kismet.

This article goes through:

• Approving invoices using Kismet app
• Approving invoices via email 

Before you start

• This is only available for participants or nominees working with a plan manager that uses Kismet.
• Your plan manager will have set your invoice approval method to one of the following:
  • Kismet app: Push notification each time a new invoice requires approval. This can be actioned within the app. 
  • Email: Email notification each time a new invoice requires approval. This can be actioned on the email. 
  • SMS: Email notification each time a new invoice requires approval. This can be actioned on the email. 
  • None: No notifications will be sent and invoices will be approved automatically. 

Note: Invoices currently cannot be approved via kismet.healthcare 

Approving invoices using Kismet app

1. Open the Kismet app and select Inbox
   
   
2. Select the invoice
3. Click Approve or Reject. If you reject the invoice, reach out to the plan manager or provider directly to ensure it is rectified as soon as possible.
   

Approving invoices via email 

1. Open the email with the subject line 'Invoice from {provider name} for your approval' sent from kismet@planmanager.kismet.healthcare.
2. Select Review & approve invoice
3. The invoice will open in another page - you do not need to be signed in. Click Approve invoice or Reject invoice. If you reject the invoice, reach out to the plan manager or provider directly to ensure it is rectified as soon as possible.