What you’ll find on this page
Learn how to troubleshoot common login issues when signing in to Kismet.
This guide is for anyone who encountering problems logging in such as:
⚠️ "OTP is incorrect" Error
Getting this error message when signing in? This usually happens if:
You requested the OTP multiple times (older codes become invalid).
The code was entered incorrectly (check similar characters like 'O' vs '0').
✅ Possible fixes:
Use the most recent OTP sent to your email or SMS.
Double-check your entry for mistakes.
-
If the code doesn’t arrive quickly, wait 10–15 minutes before requesting a new one.
⚠️ Not Receiving Your Login Code
If you click "Login" but don’t receive your code, it may be due to:
Login Code Sent to Spam/Junk Folder – The email may have been filtered into your spam or junk folder.
Email Blocked – Your email provider or settings might be blocking messages from Kismet.
✅ Possible fix: Check your spam or junk folder. If you find the email, mark it as "Not Spam".
Still having trouble?
Contact our team using this form.